Contact information for http://www.sugarcraft.com

CONTACT US:

USA LOCATION:

Tracking your shipment: By Tracking# or Inv#: 'rt click 'open in new window' enter Invoice# for 'Reference#', enter Country and Zip Code	SHIPPING How long it takes Rates & Policies . Order Status	INTERNATIONAL Open an Account
Damage Keep box & packaging Reply to email order copy	Missing/Wrong Product Reply to email order copy with complete info	Return policy Sealed non-food products only

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WEB SITE INFO(TOS) Terms of Service Contract	GIFT CERTIFICATES Give a gift, we ship it!	WHOLESALE Offered to EVERYONE!
CAKES/RECIPES All our family secrets	CLUBS Join your states ICES Club!	MESSAGE BOARD Ask our Friends!

QUESTIONS?
Our staff is available to respond to emails Monday through Friday. Emails are normally answered within two business days. On occasion, due to increased volume or the need to research your inquiry, it may take slightly longer to send you a response.
Customer Information
For faster service: include copy of order showing products

FUN! Come VISIT Sugarcraft®

14,000 square feet for your shopping pleasure.
...a Baker's Paradise!
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STORE HOURS:(EST)
Monday - Friday 9:30 - 5:30 p.m.
Saturday 9:30 - 4 p.m.
Closed Sundays
Closed New Years, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas.

3665 Dixie Hwy
Hamilton, OH 45015
is 60 minutes south of Dayton, OH
20 minutes NW of Cincinnati, OH
Traveling instructions:
I-75 to Union Centre Blvd. exit 19,
West for 8 miles,
Right on Rt. 4 Dixie Hwy.,
1/2 mile under railroad,
We are the 1st drive on Left.
.
Look for the
PINK awning, Candy Canes
and our Gingerbread Sign!

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Didn't find the what you were looking for, just let us know!
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Need a Catalog
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PLACING ORDERS AT
www.sugarcraft.com -or- www.sugarcraftusa.com
PHONE ORDERS ACCEPTED:
513-545-7294, Monday through Friday 10 am-4 pm EST
Provide stock numbers, description and credit card. Shipping charges added without notice
FAX ORDERS ACCEPTED: 513-863-4934
Must provide stock numbers, description and credit card info.
SNAIL MAIL ORDERS ACCEPTED:
Send to: Sugarcraft A Baker's Paradise, c/o ORDERS, 3665 Dixie Hwy., Hamilton, OH 45015 USA
Provide stock numbers, description and credit card. Shipping charges added without notice
Shipping Method: UPS or USPS, allow 10 days for delivery, unless otherwise specified.
Payment Accepted: U.S. Postal Money Order, Visa, Mastercard or Discover. No personal checks.
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CBB Rating

A Sugarcraft Best Price Promise to you! Our Company as usual, will always provide fair pricing to the consumer. It is our goal to promote cake decorating & candy making so this art will be around for generations to come. If you find a better price on any of our 30,000+ items, contact info@sugarcraft.com. Provide all details about said product and pricing. Available only before making payment. No worry if items are from different retailers, in-stock or not or manufactured in the U.S. or abroad. Although products may be slightly different, Sugarcraft may even have a similar product from another manufacturer! Our promise is not to be confused as a guarantee but a promise that Sugarcraft will do everything possible to bring you fair consumer pricing. Excludes coupons, close-outs, auctions, factory direct, taxes, typographical errors, discount sites, shipping fees or sale merchandise.

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Sugarcraft "A Baker's Paradise" 3665 Dixie Highway Hamilton, OH 45015
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Prices are subject to change without notice.
Copyright, Sugarcraft®, Inc.