Menu of products from Sugarcraft for cake decorating worldwide!

Shipping information
Ordering is as easy as-
1.) Checkmark item
2.) Click 'Drop in cart'
Error message?: Be certain to put something in ALL boxes on the name/address page or it won't advance to the credit card page (an x will do).

About me

What they say about us

***Emails without SUBJECT HEADINGS will be deleted*** We cannot tell if they are legitimate. This will prevent 'smut' and virus emails being opened by mistake. All email scams are filtered to a DELETE file then never opened and deleted unread!

Subject-head all emails---> *CAKE DECORATING*

Email Dolores
Problems ordering
Computer problems
Technical Support
Errors on the catalog
DO NOT email me for recipes & Ideas! I don't have time to reply.
Sugarcraft is probably the largest retail store of it's kind in the entire USA! Hope you enjoy finding all the wonderful choices! Please pardon us if it isn't easy to find everything. I am always here to help you..

ORDERING:
I have not listed a phone number-except for calling your credit card in. Phone orders go very slowly. I would do just what you would be doing online anyway.
It is MUCH recommended that you use our Shopping cart online to place your order. YOUR ORDER WILL SHIP SOONER! We NEED an invoice# assigned in order to find you for making changes or additions.
The shopping cart IS secure on the page where you add your credit card info. It IS a lot more secure than your cordless or cell phone! No problems so far-and we've processed thousands of orders...maybe millions!.
OR you CAN choose the payment method that you order online then call in your credit card info (if you don't want to use our secure credit card page). That is called the ALTERNATE payment method.
AFTER PLACING YOUR ORDER: Call in credit card number- *Be sure to wait until YOU get an emailed copy of the order before calling: 513-863-4932 - Have your INVOICE number handy.
If you cannot advance to the credit card page: Have you filled in all lines on the name/address page? If a line doesn't apply, put an 'x' there.

CUSTOMER SERVICE page
VOLUME DISCOUNTS are available for most products. Please email Sue if discounts are not already listed with any item.
Customer Service is not available by phone. Information that must be looked up, pricing, volume discounts, or contact manuf. cannot be instantly given.
*For emails concerning your order, please include include name, order number, shipping information, dates, and your name along with complete explanation

SHIPPING, Email Sue
Product questions, Pricing, availability of items, etc
Damaged products
Returns or Exchanges

Cake Ideas or decoration help:
Please try my Message Board at http://w3.one.net/~proicer/index.html

Prices are subject to change without notice.
Copyright, Sugarcraft, Inc. (TM)